Shipping
- Germany
- Austria
- Belgium
- Denmark
- Finland
- France
- Great Britain
- Italy
- Luxembourg
- The Netherlands
- Sweden
- Spain
What is the minimum order value?
- Germany:
€ 15,00
- all other countries we ship to: € 29,00
How much are the shipping
costs?
- Germany: € 3,95 (no shipping costs for orders over €
150,00)
- all other countries we ship to: € 7,95 (no shipping costs for
orders over € 150,00)
How much are return
costs?
Return shipments for orders from Germany and Austria are
free of charge. Return costs for orders placed from other supplied countries are
borne by the customer.
How much time
do I have to return my goods?
The right of revocation
applies for all goods returned within 14 days of delivery to the
customer.
What is the delivery
time?
Delivery time is approximately 3 working
days.
How is my order
shipped?
We use CO2 neutral shipment with DHL GoGreen.
What does GoGreen
entail?
By shipping with DHL GoGreen, we are indirectly
partaking in an environmental protection program that seeks to fulfil the aim of
CO2 emission reduction. Here,
you may find information on the DHL GoGreen program (in German).
Should you have further questions
or if you need help with placing an order / returning your goods, please contact
our customer service.
From Germany, use the toll free
number: 0800 - 2588835 (weekdays from 10 am to 6:30 pm).
From any other
country: +49 (0)30 - 5557181-91 (weekdays from 10 am to 6:.30 pm).
Or shoot
us an email at: service@blutsgeschwister.de
Additional information available at the bottom of our
website:
General Terms & Conditions
Right of
Revocation
Privacy