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Privacy

Thank you for your interest in our website and our company. The protection of your personal data during its collection, processing and utilization upon your visit to our website is very important to us. Your data is protected within the framework of legal regulations. Generally, you can visit our website without leaving behind personal data. There are, however, cases in which we need your specifications:

- placing an order - opening a customer account - registering for our newsletter

 

We utilize your data without your expressed permission exclusively for the purposes of fulfilling and processing your order. When you subscribe to our newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter. Your registration is possible at any time. Below, you find information on which data are being processed and how they are then utilized:

 

VISITOR STATISTICS / ANONYMISED DATA COLLECTION AND PROCESSING ON THIS INTERNET PAGE

For the improvement of our internet services and for marketing purposes, we collect and store non-personal access data (i.e. date of access, time, version of browser, referring pages, length of stay, etc.). The collecting of these log file data is automatical and anonymous. The collected data will at no point in time be associated with our customer database.

 

PROTECTION OF YOUR DATA BY WAY OF SSL-ENCRYPTION

Blutsgeschwister uses a reliable and safe transmission procedure - the so-called 'secure socket layer' (SSL-) transmission - to receive your personal data during the process of ordering. The SSL method encrypts this data and guarantees that it is transferred to our web server only. Thus, data being submitted to us can not be intercepted and/or read by unauthorised persons. Key length: RSA 2048 Bit/256 Bit. The data encryption performed, depending on browser functionality, with a maximum key of  AES-256 256 Bit. You can help us to protect you and other customers from unwanted interference. Support our endeavour to protect your personal data by never disclosing your Blutsgeschwister password. Do not use an identical password for various websites.

 

 

 

DATA STORAGE

Insofar as the contractual partner submits data in any form or format to Blutsgeschwister Ltd. (hereafter 'Blutsgeschwister'), they are obliged to create backup copies. In case of data loss Blutsgeschwister is, in accordance to the above restrictions of liability, obliged to compensate for those damages only that could not be avoided by the backup copies made by the contractual partner.

Should data of the contractual partner be lost while they are using the Blutsgeschwister website, Blutsgeschwister will only bear liability if the contractual partner regularly, at least once a day, saves their data and the damages can thereby not be minimalised.

Blutsgeschwister has the right to save all personal data that is needed in connection with the use of the website, and has the right to transmit such data to third parties, insofar as this is neccessary for the initiation, execution and processing of a usage relationship. Data that are important in relation to the process of payment will be transmitted directly from the user to the payment service provider www.payone.de for the purpose of safe payment, and will not be saved on the servers of Blutsgeschwister.

 

INFORMATION ON DATA PROTECTION - PAYMENT PROCESSING

CREDIT CARDS - Blutsgeschwister at no point in time has access to your credit card data. Payment by credit card will be handled by our payment service provider PAYONE. The credit card data entered at shop.blutsgeschwister.de is received directly by PAYONE in encrypted form. PAYONE is PCI DSS certified and thus complies with the highest standards for secure handling and storage of credit card data.

PAYPAL - Payment made by PayPal is processed by payment service provider PAYONE. No payment information is stored on the servers of Blutsgeschwister.

INSTANT TRANSFER - Payment by instant transfer is processed by payment service provider PAYONE. No payment information is stored on the servers of Blutsgeschwister.

 

 

Utilisation of personal data with selection of Klarna as payment method

When you decide to opt for using Klarna's payment services 'Klarna bill' and 'Klarna Pay After Delivery' as your preferred payment option, you give your consent to our collection and successive transmission to Klarna of personal data neccessary for the processing of a purchase on account as well as for an identity and credit assessment, such as: first and last name, address, birth of date, gender, e-mail address, phone number, as well as data in relation to the order neccessary for the processing of a purchase on account, such as: amount of items, item number, bill amount and taxes in percent.

The transmission of these data is neccessary so that Klarna can create a bill using your selected payment method for the execution of your purchase, and so that Klarna can carry out an identity and credit assessment. Klarna has, in accordance to Bundesdatenschutzgesetz (Federal Data Protection Act), a justifiable interest in the transmission of the customer's personal data, as it needs those in order to obtain information from credit agencies for the purpose of identity and credit assessment. In Germany, this could be the following credit agencies:  * Schufa Holding AG, Kormoranweg 5, 65203 Wiesbaden * Bürgel Wirtschaftsinformationen GmbH & Co. KG, Postfach 5001 66, 22701 Hamburg * Creditreform Bremen Seddig KG, Contrescarpe 17, 28203 Bremen * infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden

Within the framework of the decision concerning the establishment, execution or termination of the contractual relationship, Klarna will apart from an address check use information on the customer's payment history along with probability values on possible future payment behaviour. The calculation of these values by Klarna is based on a scientifically proven mathematical-statistical procedure. For this, Klarna will use, among other data, your address data. Klarna will immediately inform you if the outcome of these calculations should suggest that your creditworthiness is dubious.

 

Revocation of the authorisation for the use of personal data towards Klarna

1. You may revocate your authorisation for the use of personal data granted to Klarna at any time. However, Klarna may remain authorised to process, use and transmit personal data, if this should be neccessary for the contractual payment processing, or if it is otherwise legally mandatory or ordered by a court or a public authority.

2. Of course you may demand and receive information with regard to personal data collected by Klarna at any time. This right is guaranteed to you by the Federal Data Protection Act of Germany. Should you, being the customer, want to make use of this right or otherwise report changes with regard to the stored data, please contact privacy@klarna.co.uk.

 

USE AND DISCLOSURE OF PERSONAL DATA

Data with your information will only be utilized by Blutsgeschwister in order to provide active and individual support to you as customer or person interested in our merchandise. Should execution of your order or support of this order make it neccessary to disclose your data to a delivery service partner licensed by Blutsgeschwister, this partner will not make use of these data other than for the fulfillment of your purchase procedure or your request. Customer data will not be submitted to unauthorized third parties. 

 

COOKIES

Cookies are small pieces of data needed by Blutsgeschwister to identify you as a user within the framework of your online visit to our shop, and to enable a smooth shopping experience. Most of the cookies used by us will be deleted from your harddrive after you close your browser session. Our partner companies are not authorized to collect, process or use personal data from our website with the aid of cookies. Cookies contain no individualized information.

Most browsers accept cookies by default. You may independently enable or prohibit temporary and saved cookies in your browser's safety options. By disabling cookies, you may limit certain functionalities or some websites may not be displayed correctly anymore.

 

Retargeting

Our website employs the so-called retargeting technology by Google Inc. We use this technology for an improved user experience on our website. Retargeting makes it possible to address internet users that have visited our shop and have shown interest for our products with specific and more relevant advertising on the websites of our partners. We firmly believe that the displaying of personalized, interest related advertisement is of much more interest to the user than advertisements without such personal connection. The displaying of these advertisements on the websites of our partners is enabled by a cookie technology and an analysis of the previous user behaviour. This type of advertisement is completely pseudonymous; no personal data will be stored and no user profiles containing your personal data will be amalgamated. Therefore, an identification of your identity is not possible for either us or a partner website.

 

What happens during retargeting:

While visiting a partner website of ours, a so-called cookie data file will be saved on your computer. Cookies are small text files that contain an arbitrarily chosen, unique character string as a means of identification. The cookie stores neither your IP address nor any data in relation to you as a person. On the occasion of your next visit to a partner website, the character string will be read and thereby the internet browser you use will be identified as such. By receiving this data, we can see which partner site you have accessed, and which advertisements have already appeared in your browser. Furthermore, all of the cookies stored by us are equipped with a termination date, causing their expiration after the timeframe of 30 days.

 

How can I oppose the storage of cookies on my computer?

You may prohibit the storage of cookies at any time. As a consequence, you will in the future again receive arbitrary, random advertisements unrelated to your interests. You can choose to deactivate the cookie function in your browser, or change this function so that only those cookies allowed by you will be accepted. If you would like to our cookies but not those of our service agencies or partners, you can alter the setting 'block cookies by third-party providers'.

Usually, the help-function in the menu bar of your browser will show you how to block new cookies and disable those already received. We recommend a complete log-off upon completion of your browser session when you share computers that accept cookies and flash cookies with other users.

 

NEWSLETTER

When you subscribe to our newsletter, we will save and store your e-mail address in any case. Unless you refuse permission, we will use your e-mail address to send our newsletter to you. Your permission can be revoked by means of a link contained in the newsletter's text.

Your e-mails and contact inquiries will be submitted to Blutsgeschwister without additional encryption techniques. The information thus submitted may be seen by third parties during transmission.

SSL-encryption:

The shopping cart and thus all ordering and payment transactions in the online shop are encrypted via SSL. For further information on this procedure, please look into our general terms and conditions.

 

GOOGLE ANALYTICS

The Blutsgeschwister website uses Google Analytics, a web analysis tool by Google, Inc. (hereafter: 'Google'). Google Analytics uses so-called cookie data files, text files which are placed in the user's computer to facilitate the analysis of the use of the website by you. The information generated by the cookie about the use of this website is generally transmitted to and stored by Google on a server located in the United States. In case IP-anonymisation is activated on this website, the user's IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transmitted to a Google server in the USA and truncated there. On behalf of Blutsgeschwister, Google will use this information for the purpose of evaluating the use of our website, compiling reports on website activity and providing other services to Blutsgeschwister relating to website activity and internet usage. The user's IP address provided by your browser will not be associated with any other data held by Google. The storage of cookies may be disabled by selecting the appropriate settings on your browser; we kindly alert you to the fact that in such case, you may not be able to use the full functionality of our website. Furthermore, you can prevent Google's collection and use of data (incl. your IP address) by downloading and installing a browser plug-in. http://tools.google.com/dlpage/gaoptout?hl=de.

ECONDA DATA PROTECTION

http://shop.blutsgeschwister.de/out/pictures/wysiwigpro/econda_web-analyse_datenschutzkonform.png

In order to ensure the tailored design and optimized performance of this website, solutions

and technologies by econda GmbH (www.econda.de) collect and store anonymized data and also create usage profiles using synonyms. For this purpose, we utilize cookies that enable the recognition of a internet browser. Usage profiles will however not be associated with data related to the pseudonym's bearer unless they have agreed expressly on this. Especially, IP-addresses are made unreadable immediately upon entry, so that an allocation of usage profiles and IP-addresses is not possible. Visitors to this website can object to this data collection and storage at any time with future effect.

 

 

SIZE SELECTION GUIDING TOOL - FIT ANALYTICS
We continously strive to optimize your shopping experience in our online shop. We wish to make it easier for you to find your favourite in the right size by offering our size selection guide at your service. We use the size selection guide by Fit Analytics GmbH. You can enter your body measurements into the guiding tool - based on other customer's purchases that entered similar measurements, the size selector suggests a dress size to you that will fit with the selected item very likely. The guiding tool stores the following data:

Your measurements via cookies locally on your computer. At repeated use of the size selection guiding tool within the timeframe of 10 days, the details provided by you will be called upon. You can deactivate cookies and delete from your computer's hard drive any time. Without your permission, Fit Analytics will not sell your personal data to third parties or otherwise distribute such data. Blutsgeschwister in no case stores data collected by the size selection guiding tool.

Please read Fit Analytics' data protection declaration for further details:

 

http://www.fitanalytics.com/files/Privacy_Policy_DE-EN_FitA.pdf



RIGHT TO INFORMATION

In accordance to the Federal Data Protection Act of Germany, you have the right to receive information on stored personal data free of charge and, where applicable, the right to have this data corrected, blocked or erased.

Please contact us at the following address for further information:

Blutsgeschwister GmbH  Kreuzbergstrasse 30  10965 Berlin, Germany  +49 (0)30 555 71 81 91 F +49 (0)30 - 555 71 81 97 E datenschutz@blutsgeschwister.de

RIGHT TO OPPOSITION AND REVOCATION

You have the right to oppose the utilisation of your data for the purpose of creating usage profiles and to revoke any consent you may have given to us. In this case we will refrain from processing your data for such purposes. Opposition or revocation may be transmitted informally by mail, telefax or e-mail without any given reasons.

 

FURTHER INFORMATIONS

Your trust is of the greatest importance to us. Please contact us about the processing of your personal data anytime. If you have questions that have not been answered by this declaration of data protection or if you seek additional information on anything, please send an e-mail to us at:

service@blutsgeschwister.de.
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Call us at +49 (0)30 555718191 from mon-fri: hours 10:00-18:30.
Or write us  service@blutsgeschwister.de - we will contact you within 24 hours.

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Blutsgeschwister was founded on a sunny Ash Wednesday in March 2001 by a small group of visionaries, freethinkers and hedonists. One of them was Karin Ziegler, who is responsible for the creation of all lines to date. The place, an abandoned industrial wasteland at Stuttgart North Station, was conceivable suitable for formation of what the bloodsisters are since that day: to create distinctive fashion for soulmates and the fashion world with "German Schick" and imaginative to enchant stories. 2009, the wind and the creative mothership turned head toward Berlin. Since 2010 Stephan Künz manages the business of the Swabian metropolis of Stuttgart, while Karin Ziegler conducts the creative center from the capital. From 2016 onwards all Blutsgeschwister staff is united in our Berlin headquarter.

© 2017 Blutsgeschwister GmbH. All rights reserved.